©2005 Microsoft Corporation. All rights reserved.
This document provides late-breaking or other information supplementing the documentation for Microsoft® ActiveSync® 4.1 desktop software.
________________________________________________________________
TABLE OF CONTENTS
1. INSTALLING ACTIVESYNC 4.1
2. COMPATIBILITY
3. SUPPORTED DEVICES
4. KNOWN ISSUES
5. TROUBLESHOOTING
6. WHAT'S NEW
________________________________________________________________
1. INSTALLING ACTIVESYNC 4.1
1.1 Personal information manager (PIM) installation
If the Microsoft® Outlook® 2002 CD is included with your device, it is recommended that you install it first before installing or upgrading ActiveSync.
1.2 Installing ActiveSync
To begin installation, insert the Windows Mobile Getting Started CD accompanying your device into your desktop computer’s CD-ROM drive. Click the yellow arrow, click Start Here, and then follow the directions on the screen.
______________________________________________________________
2. COMPATIBILITY
ActiveSync 4.1 is compatible with the following operating systems and applications:
• Microsoft® Windows® 2000 Service Pack 4
• Microsoft® Windows® Server 2003 Service Pack 1
• Microsoft® Windows® Server 2003 IA64 Edition Service Pack 1
• Microsoft® Windows® Server 2003 x64 Edition Service Pack 1
• Microsoft® Windows® XP Professional Service Packs 1 and 2
• Microsoft® Windows® XP Home Service Packs 1 and 2
• Microsoft® Windows® XP Tablet PC Edition 2005
• Microsoft® Windows® XP Media Center Edition 2005
• Microsoft® Windows® XP Professional x64 Edition
• Microsoft® Outlook® 2000 and Microsoft® Outlook® XP, and Microsoft® Outlook® 2003 messaging and collaboration clients
• Microsoft® Office 2000
• Microsoft® Office XP
• Microsoft® Office 2003
• Microsoft® Internet Explorer 6.0 or later (required)
• Microsoft® Systems Management Server 2.0
_______________________________________________________________
3. SUPPORTED DEVICES
The following mobile device operating systems are supported by ActiveSync 4.1:
• Microsoft® Windows Mobile Version 5.0
• Microsoft® Windows Mobile 2003 Second Edition
• Microsoft® Windows Mobile 2003
• Microsoft® Pocket PC 2002, Microsoft® Windows CE OS version 3.0
• Microsoft® Smartphone 2002, Microsoft® Windows CE OS version 3.0
_______________________________________________________________
4. KNOWN ISSUES
• Portions of ActiveSync Installer and Windows Control Panel Add/Remove Programs may incorrectly display ActiveSync 4.0 instead of ActiveSync 4.1. To confirm you've successfully installed ActiveSync 4.1, go to ActiveSync and select Help > About Microsoft ActiveSync
• ActiveSync 4.1 does not support remote synchronization.
• ActiveSync 4.1 does not support Backup/Restore of mobile device data.
• In order for ActiveSync 4.1 to properly display extended characters in some languages, you might need to change the language that is used for non-Unicode programs.
To change the language that is used for non-Unicode programs, perform the following procedure.
1. From the desktop Start menu, select Settings, select Control Panel, and then select Regional and Language Options.
2. In the Regional and Language Options dialog window, select the Advanced tab.
3. Choose from the available languages in the Language for non-Unicode programs list, which determines the language that ActiveSync 4.1 uses.
• When a device is connected to a PC over an USB connection that goes through an external USB hub, you might experience connection instabilities such as drops in the connection, or an unresponsive desktop PC.
For more information about this issue, see article 817900, 'USB port may stop working after removing or inserting USB device' in the Microsoft Knowledge Base at http://support.microsoft.com.
• To successfully uninstall ActiveSync 4.1 and reinstall a previous version of ActiveSync on your desktop PC, perform the following procedure.
1. Uninstall ActiveSync 4.1.
2. Open File Explorer, navigate to the System32 directory in your Windows directory, and then manually delete the dynamic-link library Rapi.dll.
3. Reinstall the previous version of ActiveSync.
• If the desktop PC operating system is upgraded, or a Service Pack is installed, you must perform a repair installation of ActiveSync in order to enable the expected ActiveSync functionality.
• If the Windows Media Player application is upgraded to Windows Media Player 10 after you have installed ActiveSync on your desktop PC, you must perform a repair installation of ActiveSync. This enables successful Media Synchronization to a Windows Mobile-based device.
• If the desktop PC operating system is Windows XP SP1, EHCI USB 2.0 host controllers might cause unexpected drops in the USB connection between the PC and a device.
For information about successfully resolving this issue, see article 822603, 'Availability of the Windows XP SP1 USB 1.1 and 2.0 Update' in the Microsoft Knowledge Base at http://support.microsoft.com.
• Multiple simultaneously running user sessions on a desktop PC that is running ActiveSync are not supported.
• If non-Microsoft firewall software is installed and running on your desktop PC, you might need to configure the software to allow the following ports in order for ActiveSync to function: 5678, 5679, 990, 26675, and 5721.
• Sometimes antivirus software that is installed on your desktop PC can conflict with ActiveSync functionality.
• In rare cases, some LAN configuration tools might also conflict with an ActiveSync connection. To enable your Windows Mobile-based device to successfully synchronize with your desktop PC, you might need to disable the LAN configuration tools.
_______________________________________________________________
5. TROUBLESHOOTING
For general information, see the online ActiveSync Help. To resolve connection issues, see the ActiveSync Connection Troubleshooter.
For free online information, product support, or information about how to contact your device manufacturer, see the Microsoft Windows Mobile website.
_______________________________________________________________
6. WHAT'S NEW
Feature: Improved USB support
Benefit: ActiveSync 4.1 provides the fastest USB transport between your desktop PC and your mobile device to date.
Feature: View Exchange Server Synchronization status on your PC
Benefit: You can now view server synchronization status while synchronizing with a Microsoft Exchange server through your desktop PC's internet connection.
Feature: Synchronization of pictures in Contacts on your mobile device with Outlook
Benefit: If an Outlook contact is associated with a picture, ActiveSync now synchronizes the associated picture from Outlook on your desktop PC to your mobile device.
Note: Microsoft Outlook XP or Microsoft Outlook 2003 is required to use this feature.
Feature: Easier to identify friendly device names
Benefit: ActiveSync now supports friendly names for devices, making it easier to identify the device that you want to sync with over a Bluetooth or an infrared (IR) connection.
Note: ActiveSync uses your Windows login name to generate an unique device partnership ID. This login name may be broadcast to other users such as with Bluetooth discovery broadcasts.
Feature: Synchronization over a Bluetooth connection with your PC
Benefit: ActiveSync 4.1 now enables you to synchronize data with your PC over a Bluetooth connection.
Feature: Integration with Windows Media Player 10
Benefit: Easier to discover, configure, and access Windows Media Player 10 music, video and photo from ActiveSync. Also facilitates automatic synchronization of media even when Windows Media Player 10 is not currently running on a desktop PC.
Feature: Enhanced user interface and enhanced new partnership wizard
Benefit: Easier to locate key features, access the most important configuration settings, and configure the device upon first synchronization.
Feature: Synchronize Internet Explorer Mobile favorites to a Windows Mobile-based Smartphone
Benefit: Already available on Windows Mobile-based Pocket PC devices, this feature syncs Internet Explorer Mobile favorites on a desktop PC with a Windows Mobile-based Smartphone.
Feature: More robust synchronization with Outlook
Benefit: Synchronization with Outlook is now more reliable and robust than before.
Feature: Configure synchronization settings prior to first synchronization, including custom synchronization settings
Benefit: Configure all the ActiveSync options you need in a single step.
